A member record is more useful when it connects the information staff need to see: package balance, membership terms, visit history and the current relationship with the salon.
Insight should not become an unexplained prediction
TanCommand is in active development to surface context an owner can review. It should explain what it sees and let the owner decide whether a follow-up, offer or conversation is appropriate.
- ↳Make package and membership information easy to find
- ↳Give staff appropriate customer context
- ↳Prepare a follow-up only with owner review
- ↳Measure results only after a real workflow is available